How much does a repair cost?

We have two options for repairs. You can choose a single repair or a Repair & Care plan. Single repairs are £150 and include a £75 callout charge – that’s payable even if your appliance can’t be fixed. Repair & Care plans start at £27.50 per month. If your engineer finds that your Hotpoint appliance is beyond repair when they come out this time, we’ll immediately cancel your plan and refund any payments – that’s it. You don’t pay a thing.

Who can repair my Hotpoint appliance?

We have a network of skilled engineers, officially approved by Hotpoint, and available to look after your appliance repair. Your engineer will know your appliance inside out and have access to the official Hotpoint parts needed to get it fixed.

How do I book a repair?

Book a repair online now. It only takes a few minutes. Just give us a few details, choose a time for your engineer to come out to you, and we’ll take care of the rest. We’ll give you the exact cost for your repair before you book.

Hotpoint appliance repairs

We can fix it, fast

If we can’t fix your Hotpoint appliance, you don’t pay a thing
Get a certified Hotpoint engineer out as early as tomorrow
You'll get ongoing maintenance and support for the next 12 months
Pay for just the repair now, or monthly for a Repair & Care plan

Get a quote

If you already have a Domestic & General plan, you can just log into My Account to arrange a repair online. Or you can call us on 01733 592 942.

Pick your repair

Book just a repair or get more with Repair & Care — the choice is yours.

While Repair & Care is paid monthly, the other option is paid upfront. Check out all the features before continuing to booking.

A full repair now
All parts and labour included
Your money back if we can't fix it
Ongoing maintenance and unlimited repairs
Cover against accidental damage
A brand-new appliance if we can't fix any later faults

Book with no protection

Repair & Care
What is Repair & Care?
Repair & Care is a maintenance and support plan where you get the initial repair plus a year of support to keep it running smoothly.

It also includes a “no fix, no fee” guarantee — so if the engineer can’t repair your Hotpoint appliance this time, we’ll cancel the plan and refund any payments. You won’t pay a thing.

Repair & Care plans start at £16 a month, including all parts, labour and callout charges — or you can book a one-off repair for £150.

£16.00 a month

Over 12 months (£192 a year)

A full repair now
All parts and labour included
Your money back if we can't fix it
Ongoing maintenance and unlimited repairs
Cover against accidental damage
A brand-new appliance if we can't fix any later faults

Book with protection

Fast Hotpoint appliance repairs without the fuss

You’re in good hands
We fix 85% of faults on the first visit. Book online in minutes and we could send a Hotpoint certified engineer out by tomorrow. Book the earliest availability or choose a day that suits you.
Pricing that makes sense
Your repair includes all callout charges, parts and labour. The price you see is what you pay. So, you don’t need to worry about any surprise costs once the engineer has a look.
All the help you need
A Repair & Care plan means your Hotpoint appliance and will run as long as you like.

It’s as simple as this

Mother and father preparing dinner in the kitchen together

TRUSTED BY THE BRANDS YOU KNOW

And over 7 million UK customers

It's been 100 years since we started protecting the things our customers rely on. That heritage keeps us going strong today — in fact, we carry out 2.4 million appliance repairs every year*.

*Figure from March 2022

Visit our help page

Why people love our repair service

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Hotpoint appliance repairs

We can fix it, fast

Pick your repair

Repair only

£150.00

£16.00 a month

Fast Hotpoint appliance repairs without the fuss

You’re in good hands

Pricing that makes sense

All the help you need

It’s as simple as this

Give us some details

We’ll be right there

Depend on us