Freezer icon

Get your freezer repaired by a local engineer

We can fix it, fast

  • No fix, no fee: if we can’t repair your freezer, you don’t pay a thing

  • Benefit from ongoing maintenance and support for the next 12 months

  • Pay for just the repair now, or monthly for a Repair & Care plan

Get a quote
Freezer icon

Call us on 0203 481 6003 to book a repair. Or if you already have a Domestic & General plan, log in to My Account

Pick your repair

Book just a repair or get more with Repair & Care – the choice is yours

Repair & Care plan is a maintenance and support plan, which provides ongoing maintenance and support for your appliance, to help ensure it continues to function correctly. While a one-off repair is paid upfront, Repair & Care is paid monthly.

At no extra cost, we also offer accidental damage cover, provided under a separate policy of insurance* by Domestic & General Insurance PLC, part of the Domestic & General Group. Check out all the features before continuing to booking.

*T&Cs apply.

Repair only

£150.00

One off payment with no support or cover after the repair.

  • A full repair now
  • All parts and labour included
  • Your money back if we can't fix it
  • Ongoing maintenance and unlimited repairs
  • A new freezer if we can't fix it after the first repair

Repair & Care

From £16.00 a month

Over 12 months (£192 a year) with maintenance and support.

  • A full repair now
  • All parts and labour included
  • Your money back if we can't fix it
  • Ongoing maintenance and unlimited repairs
  • A new freezer if we can't fix it after the first repair
Engineer smiling whilst standing outside a property

Reliable freezer repairs, with no hidden costs

  • You’re in expert hands

    We fix 78% of faults on the first visit.

  • Pricing you can trust

    With us, you get a fixed price with no hidden costs for call-outs, parts or labour.

  • All the help you need

    A Repair & Care plan will fix your freezer and help keep it running for as long as you want.

How? It’s as easy as this

Mother putting the food shopping into the fridge
  • Tell us a little

    Give us some brief details about the issue and pick a date for your freezer repair.

  • We’ll be there

    An engineer with the right skills will come and repair it for you.

  • Depend on us

    We can help maintain your freezer to prevent it breaking down again.

Let's fix it

TRUSTED BY THE BRANDS YOU KNOW

And over 7 million UK customers

It's been 100 years since we started protecting the things our customers rely on. That heritage keeps us going strong today — in fact, we carry out 2.4 million appliance repairs every year*.

*Figure from March 2022
  • AO logo
  • Bosch logo
  • Candy logo
  • Electrolux logo
  • Hoover logo
  • Hotpoint logo
  • Indesit logo
  • NEFF logo
  • Samsung logo
  • SMEG
  • Whirlpool logo
  • Zanussi logo

Have questions?

Why people love our repair service

Helpful advice for your fridge freezer

We look after the appliances you use every day

Service plans and maintenance and support plans are provided by Domestic & General Services Limited. Insurance policies are provided by Domestic & General Insurance PLC. Domestic & General Insurance PLC is not an insurance intermediary. We’re the underwriter of the insurance policies and don’t provide personal recommendations or advice.

Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Financial register number 202111