- Call us 24/7 to book repairs
- Expert plumbing and drainage engineers
- Up to £2000 in repairs yearly and up to £1000 per claim
- Up to £150 per claim to restore surfaces damaged by us during repairs
- Up to £200 per claim towards a place to stay if your home is unliveable
Know we'll be there
Depend on our 24/7 helpline to take your repair bookings. If you report an uncontrollable leak from 8am to 8pm, we aim to be there within 6 hours.
Call on the experts
All our plumbing and drainage engineers are approved experts. Their skills include pipes, drains, cisterns, valves, taps and more.
Protect what matters
You can claim up to £2000 in repairs per year. We'll solve problems big and small in your pipes, toilets, drains and cold water storage tanks.
Get extra support
We'll pay towards accommodation if your home is unliveable, and contribute to restoring any surfaces damaged during a repair.
We’re always here to help.
What in my plumbing and drainage is covered?
Our plumbing and drainage policy covers you for a wide range of issues, from major faults to little nuisances. These include leaking or noisy pipes, blocked drains, non-flushing toilets, broken taps, and faulty cold water storage tanks.
Beyond the plumbing and drainage system itself, we’ll also ease the stress and hassle of repairs. If any surfaces are damaged by us during repairs, we’ll cover up to £150 per claim to restore them. And if we arrange a repair and your home is unliveable, there’s £200 per claim towards housing and transport for your family who live there permanently.
How fast will you repair a plumbing problem?
Plumbing systems can be unreliable, but our cover isn’t. If you report an uncontrollable leak between 8am and 8pm, we aim to have one of our engineers there within 6 hours.
How do I book a plumbing or drainage repair?
Simply by calling our helpline. It’s open 24 hours a day, all days of the year. Once you’ve told us about the problem, you can pick a good day for one of our engineers to arrive.
How long does plumbing and drainage cover last?
There’s no fixed term contract, so you can keep the cover for as long as you want. Payment is by monthly Direct Debit, with the ability to cancel at any time.
Who can buy plumbing and drainage cover?
First, the home needs to be a private residence that you own in the UK. We can’t provide cover if you are under 18 or not a UK resident. The home has to be occupied by a single household. Boats, mobile homes, commercial premises and outbuildings are not covered.