Our plumbing and drainage policy covers you for a wide range of issues, from major faults to little nuisances. These include leaking or noisy pipes, blocked drains, non-flushing toilets, broken taps, and faulty cold water storage tanks.

Beyond the plumbing and drainage system itself, we’ll also ease the stress and hassle of repairs. If any surfaces are damaged by us during repairs, we’ll cover up to £150 per claim to restore them. And if we arrange a repair and your home is unliveable, there’s £200 per claim towards housing and transport for your family who live there permanently.

Plumbing systems can be unreliable, but our cover isn’t. If you report an uncontrollable leak between 8am and 8pm, we aim to have one of our engineers there within 6 hours.

Simply by calling our helpline. It’s open 24 hours a day, all days of the year. Once you’ve told us about the problem, you can pick a good day for one of our engineers to arrive.

There’s no fixed term contract, so you can keep the cover for as long as you want. Payment is by monthly Direct Debit, with the ability to cancel at any time.

First, the home needs to be a private residence that you own in the UK. We can’t provide cover if you are under 18 or not a UK resident. The home has to be occupied by a single household. Boats, mobile homes, commercial premises and outbuildings are not covered.