Take control of your plans with My Account
My Account lets you manage your plans, appliances, and repairs all in one place. By creating an account or logging in, you'll also be able to:
- Book and track repairs
- Get a paperless copy of your plan documents
- Update your details and marketing preferences
Access My Account
Check out our Help and Advice section
Go to FAQ
Can't find what you're looking for?
Give us a call on0333 000 4966
Calls to 0333 numbers will cost you no more than 01 or 02 numbers from landlines and mobiles. If you get 'inclusive minutes' with your package, calls to 0333 numbers will be part of these.
Got a question or query?
Drop us an email
So that we can respond to you as quickly and effectively as possible, please include the following information in your email:
- Your full name, address, and postcode
- Your appliance type and brand
- Your plan number
Cancellations and Complaints