How can we help you today?
Need a repair?
The fastest way to book your repair is online. Booking an appointment is easy and you’ll get the same availability online as on the phone.Book a repair
Need to access your plans?
My Account lets you manage your plans, appliances, and repairs all in one place. By creating an account or logging in, you'll also be able to:
- Track the progress of your repair
- Rearrange or Cancel your repair
- Check your cover
- View your plan documents
- View and change your personal details
Have a question?Visit our FAQs
Need to speak to us?
If you still can't find an answer to your query, we are here to help: get in touch with us.
We’re proud of the service we provide to our customers, but we know that sometimes things can go wrong. If you are unhappy with your experience with us, we want to hear from you so that we can learn and put things right. Go to Cancellations and Complaints.