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Book your repair today

We’re the UK’s leading specialist warranty provider
  • No fix, no fee: if we can’t fix it, you won’t pay a penny
  • Get an engineer out as early as tomorrow
  • Benefit from expert maintenance and support for the next 12 months
  • Pay for just the repair now, or monthly for a Repair & Care plan
When an appliance breaks down, life as usual is on hold. Let’s get you back on track.

Whether a broken washer has left you without socks, or a faulty fridge is making you buy takeaways – we’re here to help.

Start by telling us a bit about your repair, and we’ll get you back up and running.

Here’s why millions of UK customers trust us with their repairs

Hassle-free repairs

Book online in minutes and we could send an engineer out as soon as tomorrow. You can book the earliest availability or choose a day that suits you.

Reliable, friendly engineers

All of our engineers are fully certified and approved by us. You can trust that your engineer will know your appliance and will use the right parts.

No surprise costs

Your repair includes all callout charges, parts and labour. The price you see when you book is all you’ll pay. So you don’t need to worry about any surprise costs after the engineer takes a look.

See why people trust us

Get an expert repair, and relax knowing we're here to keep it running smoothly

When you book with Repair & Care, you’ll get the initial repair plus a year of support to keep it running smoothly.

Repair & Care plans start at £13.50 a month, including all parts, labour and callout charges — or you can book a one-off repair for £150.

How it works
Book an engineer

Book an engineer

Choose a day that suits you or the earliest available appointment time
Tell us about your repair

Tell us about your repair

Give us a few details so we can do our best to help your engineer have the right parts
We’ll look after it

We’ll look after it

We’ll send over a certified local engineer to get you back up and running
“Fantastic service from D&G from the ease of booking the repair online to the outstanding service from the engineer on the day.”
— One of our 30,000+ 5-star reviews on Trustpilot

Count on us to protect the things you need

13.6

million

Customers

2.4

million

Repairs in 2021

6,400

Appliances repaired a day (average for 2021)

21.5

million

Appliances protected

Figures are accurate as of March 2022 unless noted

Have questions?

Whenever you need us, we’re here.

How much does a repair cost?

We have two options for repairs: a single repair or a Repair & Care plan. Single repairs are £150 and include a £75 callout charge that’s payable even if your appliance is beyond repair.

Repair & Care plans start at £13.50 per month and include 12 months of unlimited support. And if your engineer finds that your appliance is beyond repair when they come out this time, we’ll immediately cancel your plan and refund any payments — you won’t pay a penny.

Who can repair my appliance?

We have a network of expert engineers who are approved and available to look after your appliance repair. Your engineer will know your appliance and have access to the official parts to get it fixed right.

How do I book a repair?

You can book a repair online in a few minutes.

Just give us a few details, choose a time for your engineer to come out to you, and confirm your repair. We’ll tell you the exact cost for your repair before you book.

You can book a repair here.

Do you have an engineer near me?

Yes, we have a network of approved, expert engineers across the UK.

What is Repair & Care?

Repair & Care is a maintenance and support plan. It includes the cost of this repair, plus a year of protection that includes unlimited support if anything goes wrong.

It also includes a “no fix, no fee” guarantee — if the engineer isn’t able to repair your appliance this time, we’ll cancel the plan and refund any payments. You won’t have to pay anything.

What’s included in a Repair & Care plan?

The plan includes an initial repair with a guarantee of money back if your appliance can't be fixed, as well as ongoing maintenance and support to ensure it runs smoothly for as long as possible.

If your appliance stops working in the future, we can arrange a visit by one of our expert engineers. If we can’t repair your appliance or we decide that it’s beyond economic repair, we’ll happily replace it (installation costs are not included).

You’ll also benefit from accidental damage cover, provided under a separate policy of insurance by Domestic & General Insurance PLC, part of our Domestic & General Group.