The UK's leading appliance care provider

Protect your washing machine today

  • Unlimited repairs with no surprise costs
  • Repairs by expert engineers
  • A replacement if it can't be fixed (you'll just have to pay for installation)
The UK's leading appliance care provider

What make is your washing machine?

Worry-free protection for the things you rely on the most

We're the UK's leading provider of washing machine insurance. We also protect 100’s of other household appliances and electrical products for millions of customers.

Your appliance doesn't need to be brand new or still under its manufacturer’s guarantee to take out a policy with us, nor do you need to dig out any purchase documents. All you need to do is get a quote and we'll take care of the rest.

We’ve helped millions of happy customers get back on track

Why get protected?

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Expert engineers on hand

Our engineers are approved experts in repairs on a wide range of products and brands.
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Peace of mind when it matters most

From boilers and heating to household appliances and electrical products, we protect the things you need.
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It couldn’t be easier

Manage your plans, appliances and repairs online – it’s simple, secure and saves you time.

Our Partners

We’re the official insurers for the brands you know and love

Count on us to protect the things you need

Number of UK customers
7.3 million
Number of UK customers
Appliance repairs per year
2.4 million
Appliance repairs per year
Appliances repaired every day
Appliances on average repaired every day
Appliances replaced last year
Appliances replaced last year

Frequently asked questions

We're here to help
What does it mean to get protected?

Our policies help you protect your appliances from accidental damage and breakdowns. When you’re protected, you can relax knowing your appliances are covered should the unexpected happen.

Our protection includes:

We’re still offering repairs for all appliances that we cover and we will prioritise:

  • Unlimited repairs with no surprise costs
  • Repairs by expert engineers
  • A replacement if it can’t be fixed (a charge will apply if you’d like it installed)

We also have Maintenance & Support plans to help you keep your boiler running smoothly, with access to our nationwide network of Gas Safe engineers.

Which appliances and brands can I get protected?

We protect the things you rely on the most, including washing machines, dishwashers, boilers, fridge freezers, microwaves, ovens and many more. We also cover most major brands, from Bosch, Whirlpool and Neff to Baxi, Beko and Indesit.

Unsure if we protect your appliance? Don’t worry, it’s easy to check when you get a quote from the range of appliances and brands in the drop-down menu.

How long will my protection last?

You’re in control. When you take out a policy for your appliance or a Maintenance & Support plan for your boiler, your protection will continue for as long as you want.

Whatever you choose to protect, your price will be fixed for 12 months. If you pay by Direct Debit it will automatically renew each year unless you tell us you don't want it to.

How can I pay for my protection?

You can pay in 12 monthly payments by Direct Debit, and be protected by the Direct Debit Guarantee. This will ensure there’s no break in your protection. Your policy will automatically renew each year unless you tell us you don't want it to. Don’t worry, we’ll notify you before each renewal.

What can I do with My Account?

It’s easy to create an account to get started, or simply log in if you have one already. Then you can:

  • View, manage and update your plans all in one place
  • Book and track repairs quickly online
  • Access expert advice to keep your appliance running smoothly
  • Update your personal details
  • Change your preferences
What if my appliance isn’t in good working order?

If your appliance isn’t in good working order you can’t take out a protection policy with us. Good news: we can still help. Our Repair & Care plan is designed just for this. Firstly, to repair your appliance, then to help you take care of it with ongoing support.