Contact us

We’re sorry - we’re currently experiencing a high volume of calls and wait times are longer than usual. We’re doing all we can to answer these calls but, in the meantime, the best way to contact us is via our online contact form.

Get in touch with us online

Use our contact form for any queries, complaints or feedback and we’ll get back to you as soon as possible. (Please note: this form should not be used for cancellation requests.)

If you would prefer to phone us, you can reach us on the numbers below.

General enquiries: 0808 256 2822

Cancellation: 0808 271 7282

Calls may be recorded and monitored for quality and training purposes.

You can also write to us

Customer Care Department
Domestic & General Group Limited
Leicester House
CV12 8JP

How to cancel your plan:

If you no longer need your plan please call us on the Freephone number 0808 271 7282. We’re open between 8am to 8pm, 7 days a week. Alternatively, please visit the ‘Manage My Account’ feature above.

  • If you have any questions about how extended warranties work, or questions concerning an existing plan or your Domestic & General account, please visit our Frequently Asked Questions section.

    We've tried to answer as many questions as we can, but if you can't find the answer you were looking for, please call us free on 0808 256 2822*. Calls may be recorded and monitored for quality and training purposes.
  • We have put together a library of resources to help you get the most out of your appliances, and keep them running smoothly!

    Please visit our hints and tips section to find out more.
  • Please click here to access the Domestic & General investor portal. If you do not have a username and password, you can request one by sending an email to:

  • If you're interested in partnering with us, or would like to find out more about how Domestic & General can add value to your business, contact:

    Kam Kandola
    Business Development Director
    Tel: +44 (0)7872 839139