Contact us

Give us a call
Whether you have a question, need to protect a product or want to give us feedback, we’re here to take your calls.

General enquiries
0800 561 4493
(Open weekdays 7am-10pm, weekends 8am-8pm)

Plan cancellations
0800 561 4496
(Open 8am-8pm 7 days a week)

Calls may be recorded and monitored for quality and training purposes.


Get in touch with us online
Our contact form below is the most hassle-free way to get in touch (please note, though, plan cancellations must be made using the phone number above).

* = Required information


Or write to us
Customer Care Department
Domestic & General Group Limited
Leicester House
Bedworth
Warwickshire
CV12 8JP


How to cancel your plan
To speak to a member of our cancellation team, please call us free on 0800 561 4496. We're open between 8am-8pm, 7 days a week.


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    To manage your personal details, please call us on 0808 256 2822. Alternatively, please visit the ‘Manage My Account’ feature above.

    To manage your correspondence address, please call us on 0808 256 2822.

  • If you have any questions about how extended warranties work, or questions concerning an existing plan or your Domestic & General account, please visit our Frequently Asked Questions section.

    We've tried to answer as many questions as we can, but if you can't find the answer you were looking for, please call us free on 0800 561 4493. Calls may be recorded and monitored for quality and training purposes.
  • We have put together a library of resources to help you get the most out of your appliances, and keep them running smoothly!

    Please visit our hints and tips section to find out more.
  • Please click here to access the Domestic & General investor portal. If you do not have a username and password, you can request one by sending an email to: investor.relations@domesticandgeneral.com

  • If you're interested in partnering with us, or would like to find out more about how Domestic & General can add value to your business, contact:

    Kam Kandola
    Business Development Director
    Tel: +44 (0)7872 839139
    Email: kam.kandola@domesticandgeneral.com