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Get your fridge-freezer repaired by an expert Whirlpool engineer

The UK’s most trusted appliance repair providers
  • No fix, no fee: if we can’t fix it, you won’t pay a penny
  • Get an engineer out as early as tomorrow
  • Peace of mind for the next 12 months with no additional cost on future breakdowns
  • Get a fixed price, or spread the cost with Repair & Care
When your fridge-freezer breaks down, life as usual is on hold. Let’s get you back on track.

When you’re subsisting on a diet of dry cereal and takeaway because your fridge-freezer has broken down, we’re here to help.

Start by telling us a bit about your repair, and we’ll get you back up and running.

We’re trusted by over 7.7 million customers across the UK. Here’s why.

Expert fridge-freezer repairs

Book online in minutes and we could send an engineer out as soon as tomorrow. You can book the earliest availability or choose a day that suits you.

Approved Whirlpool engineers

All of our engineers are fully certified and approved by us. You can trust that your engineer will know your appliance and will use the right parts.

No surprise costs

Your repair includes all callout charges, parts and labour. The price you see when you book is the price you’ll pay, so you won’t need to worry about a massive bill after the engineer takes a look.

See why people trust us

Get an expert repair for your fridge-freezer, and the peace of mind that comes with knowing you’ve got us to call on

When you book with a Repair & Care plan, we’ll take care of this repair and add a year of protection for your fridge-freezer — so you won’t have to keep paying if anything else goes wrong.

Repair & Care plans start at £13.50 a month, including all parts, labour and callout charges — or you can book a one-off repair for £150.

How it works
Book an engineer

Book an engineer

Choose a day that suits you or the earliest available time
Tell us about your repair

Tell us about your repair

Give us a few details so we can do our best to help your engineer have the right parts
We’ll look after it

We’ll look after it

We’ll send over a certified Whirlpool engineer to get you back up and running
“Fantastic service from D&G from the ease of booking the repair online to the outstanding service from the engineer on the day.”
— One of our 30,000+ 5-star reviews on Trustpilot

Count on us to protect the things you need

7.7

million

Customers across the UK

2.4

million

Repairs every year

6,400

Appliances repaired a day, on average

500

thousand

Appliances replaced in 2021

All figures are accurate as of May 2022

Have questions?

Whenever you need us, we’re here.

How much does a repair cost?

We have two options for repairs: a single repair or a Repair & Care plan. Single repairs are £150 and include a £75 callout charge that’s payable even if your appliance is beyond repair.

Repair & Care plans start at £13.50 per month and include 12 months of unlimited support. And if your engineer finds that your fridge-freezer is beyond repair when they come out this time, we’ll immediately cancel your plan and refund any payments — you won’t pay a penny.

Who can repair my fridge-freezer?

We have a network of expert engineers who are approved and available to look after your fridge-freezer repair. Your engineer will know your appliance and have access to the official parts to get it fixed right.

How do I book a repair?

You can book a repair online in a few minutes.

Just give us a few details, choose a time for your engineer to come out to you, and confirm your repair. We’ll tell you the exact cost for your repair before you book.

You can book a repair here.

Do you have an engineer near me?

Yes, we have a network of approved, expert engineers across the UK.

What is Repair & Care?

Repair & Care is a maintenance and support plan. It includes the cost of this repair, plus a year of protection that includes unlimited support if anything goes wrong.

It also includes a “no fix, no fee” guarantee — if the engineer isn’t able to repair your appliance this time, we’ll cancel the plan and refund any payments. You won’t have to pay anything.

What’s included in a Repair & Care plan?

The plan includes an initial repair with a guarantee of money back if your appliance can't be fixed, as well as ongoing maintenance and support to ensure it runs smoothly for as long as possible.

If your appliance stops working in the future, we can arrange a visit by one of our expert engineers. If we can’t repair your appliance or we decide that it’s beyond economic repair, we’ll happily replace it (installation costs are not included).

You’ll also benefit from accidental damage cover, provided under a separate policy of insurance by Domestic & General Insurance PLC, part of our Domestic & General Group.