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15 March - Domestic & General Signs New Partnership with Miele Australia

Domestic & General is delighted to announce its partnership with Miele Australia to provide a full range of warranty services.

Over the past thirty years Miele Australia has become widely acknowledged as the country's premium supplier of high-end domestic appliances and commercial equipment, Miele Australia was the company's first subsidiary outside of Europe, and is widely respected for its quality and customer care. Since 2009, when Miele Australia and Domestic & General began piloting a warranty programme, over 16,000 customers have joined through a combination of point of sale products and direct mail.

Alex Goody, Sales Director for Domestic & General said, "Miele is one of the best known and well-respected brands in the household appliance sector, and our partnership to date has been extremely successful. We are looking forward to developing our warranty products even further, and helping Miele to continue to provide a first class customer experience."

Michael Jeanes, Managing Director of Miele Australia, said, "Our customers expect not only first class product, but also first class service and care throughout the long lifetime of a Miele appliance. We have worked hard to build this level of trust over the past thirty years, and are extremely pleased that Domestic & General will be helping us continue to provide this service in the future."

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Notes For Editors:

1. For more information, please contact Michael Rosen, Press & PR Manager, on 020 8879 8767 or 07595 550897 or or Alex Goody, Sales Manager, on 61 (0) 3 9001 1553

2. Domestic & General provides warranty services and comprehensive product protection for more than nine million customers.

For over sixty years we have been looking after people when things go wrong. Our primary focus is on providing breakdown protection for consumer electronics and domestic electrical products. Together with our manufacturing, retail and financial partners, we provide warranty services for over 150 big-name brands and point of sale repair plans for over 1,000 high street retailers. We manage the whole warranty proposition, including customer mailing, contact centres, repair networks, in-house administration and claims handling.

We operate across a number of different international markets, with offices in Australia, Germany, Spain and France. For more information, visit