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25 September 2014 - Domestic & General Celebrates Fourth Successive Win in Major Business Awards

Domestic & General is delighted to announce we have once again achieved best in service excellence in the prestigious Australian Business Awards.

Taking the title for the fourth successive year running, the award is testament to the high levels of service we deliver to our 2.5m customers in Australia day in and out, as well as millions more across the world.

The awards, now into their ninth year, are Australia’s most influential and innovative awards spanning across the corporate, government and non-profit sectors.

The award for service excellence recognises Domestic & General as achieving outstanding results through initiatives that demonstrate leadership and commitment to service excellence.

Brett Hawgood, Country Manager for Domestic & General Australia, said “To win the award was a proud achievement for all” .

“We were absolutely delighted to win the Australian Business Award for Service Excellence last year for the third time in a row, but to be awarded the title for a fourth time is such an achievement we should all be proud of.

“The entire team has worked very hard to build Domestic & General’s culture of continuous improvement within the company and delivering a worry free customer journey.

“The bar has been raised and we are committed to ensuring the high level of service our customers deserve does not slip.”

As one of the leading specialist warranty providers in the country, Domestic & General offers a range of innovative warranty products, and works closely with our manufacturing and retail partners to provide outstanding customer service.

Ms Tara Johnston, programme director of the Australian Business Awards, said: “Domestic & General is a worthy recipient and has demonstrated a commitment to excellence that stands out amongst a dynamic field of Australia’s elite. With a modernised economy we are experiencing notable change in business with new market and social needs expanding rapidly. The ABA100 Winners are reflective of a nation-wide commitment to innovation and improvement, with the award honouring their evident traction within their respective industries.

“As markets become more informed, organisations are required to be responsive and dynamic in order to create functional, sustainable processes and future-proof products. The programme places value on a proactive approach to instigating long-term solutions and generating positive outcomes to ensure a bright economic future for Australians, through the recognition of demonstrated commitment to putting bold ideas into motion and creating products that matter.”

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For more information, please contact Liz Cartwright or Isabel Dunmore at Cartwright Communications on or

Notes to Editors:

Domestic & General provides warranty services for UK and International clients and comprehensive product protection for more than fifteen million customers.

We operate across a number of different international markets, most notably in Germany, Spain, Australia, France, Italy and Portugal. To learn more about us, visit

Details regarding the Awards program can be obtained at