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10 September 2013 - Domestic & General Signs Exclusive New Contract with Smeg UK

Domestic & General, the leading specialist warranty provider, is pleased to announce that it has signed a new agreement with domestic appliance manufacturer Smeg to provide their extended warranty services in the UK.

Smeg was founded in Guastalla, Italy in 1948, and has become one of the world’s leading manufacturers of home appliances, renowned for its innovative and iconic designs. It has served the UK market for more than 20 years, and today supplies a range of over 750 products via a growing network of retailers and distributors.

Domestic & General currently provides Smeg with all of its warranty services in Italy and, under the terms of the 5 year agreement, will also now provide Smeg’s British customers with the highest levels of care, including a nationwide repair network and 24/7 support from UK-based contact centres. It will also implement many of its proven marketing and product registration initiatives, including in-the-box cards, on-product stickers, and online registration channels.

Ken Wilson, Executive Director at Domestic & General said, "Smeg enjoys a well-earned reputation for designing appliances that are inventive, fun and of the highest quality. We are absolutely delighted to be expanding our partnership with them from their home market in Italy to the UK, and look forward to developing our relationship across even more international markets in the future."

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Notes For Editors:

1. For more information, please contact Richard Stevenson 020 8879 8888 or 07974 926 157 or

2. Domestic & General provides warranty services for UK and International clients and comprehensive product protection for more than fifteen million customers.

We were founded 100 years ago, and for the past 60 years we have been looking after people when their appliances break down. Today our primary focus is on providing product protection for major domestic appliances and consumer electronic products. Together with our manufacturing, retail and financial services clients, we provide warranty services for many major UK and International brands. We manage the whole warranty process, including: customer mailing; contact centres; repair networks; in-house administration; claims handling.

We operate across a number of different international markets, most notably in Germany, Spain, Australia, France, Italy and Portugal. To learn more about us, visit