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Domestic & General invest £1.4 million in Brighton

The UK’s leading appliance care specialist, Domestic & General (D&G), has confirmed that it will invest £1.4 million in a complete refurbishment of its Brighton call centre.

The office, located in Queen Square, currently employs over 730 people, making D&G one of the city’s biggest private sector employers.

The investment in Brighton follows a recent refurbishment of the company’s Nottingham call centre, which was completed earlier this year. Both investments form part of a strategy to ensure customers receive a high-quality experience when engaging with its employees.

Alex Marples, Site Director at Domestic & General

Alex Marples, Site Director at Domestic & General (above), said: “We are delighted to be investing in our people and in Brighton. Our call centre employees across the country lie at the heart of our plan to put customers first, so investing in the quality of their working environment is critical. We take great pride in being one of the largest employers in Brighton and look forward to opening our doors to more local talent as we grow our business.”

Earlier this year, over 100 employees from D&G’s Brighton call centre teamed up with the previous city Mayor, Mo Marsh, to host an official Sport Relief fundraiser. It was the 12th consecutive year that D&G’s team had voluntarily contributed, receiving nationwide donation calls from across the UK.