01 March - Domestic & General Achieves Market Leadership in Germany
Ever since entering the market in 1994, Wiesbaden-based Domestic & General has been looking after people when things go wrong. Our primary focus is on providing product protection for major domestic appliances and consumer electronic products, and we work with the major German manufacturer and retailer brands.
We are proud to now have over 1.8 million active contracts in Germany, helped by a record monthly sales of 136,000 new plans in December alone. Last year, we handled 185,000 calls, and resolved 60,000 problems for customers, an increase of 100% on 2009.
Group Chief Executive John Pearmund said, "We are all delighted by this achievement and would like to congratulate Managing Director Carlos Bermúdez and his colleagues for their tremendous efforts. Our international operations play an increasingly significant role in the ongoing success of our business, and we look forward to many more customers and clients joining us in the coming months and years, both in Germany and across all our markets."
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Notes For Editors:
1. For more information, please contact Michael Rosen, Press & PR Manager, on 020 8879 8767 or 07595 550897 or email@example.com
2. Domestic & General provides warranty services for UK and International clients and comprehensive product protection for more than nine million customers.
For over sixty years we have been looking after people when things go wrong. Our primary focus is on providing product protection for major domestic appliances and consumer electronic products. Together with our manufacturing, retail and financial services clients, we provide warranty services for over 150 major UK and International brands. We manage the whole warranty process, including: customer mailing; contact centres; repair networks; in-house administration; claims handling.
We operate across a number of different international markets, most notably in Australia, Germany, Spain and France. To learn more about us, visit www.domesticandgeneral.com