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If you're having trouble choosing and ordering your replacement product, we're here to help.

Frequently Asked Questions

Find answers to common questions about the product replacement process and the additional services that are available.

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Hints and tips

View a step-by-step walthrough of the product replacement journey, as well as detailed buying guides for the different product types that we replace.

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0333 000 4970

Lines open Mon-Fri 8am-6pm, Sat 8:30am-4pm