Book a repair

What can we help you with today?

Online booking is the easiest way to get a repair, but in some cases you might still need to call us. Select an option below and log in to see if your plan is already supported by our online system.

You may need to import your plan into your online account, so please have your plan number to hand.

I want to request a repair I want to track a repair I want to change an appointment I want to cancel a repair request

Have a broken appliance but no plan?

With Repair & Protect, you'll get a fixed quote before booking your repair, our no-fix no-fee promise and the option to pay by monthly Direct Debit. You'll also enjoy 12 months protection against future problems with your appliance.

Go to Repair & Protect

Do you need a boiler repair?

With you can get a boiler repair and 12 months protection against future problems for £26.99 a month. That means you won't have to pay a big one-off cost.

Your repair will be made by a Gas Safe registered engineer from your boiler's manufacturer, so you know you're in safe hands. Plus, we'll fix your boiler's initial problem or give you your money back. Go to

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